Privacy Policy

Effective date: November 1, 2025

Abuja Fashion Mall (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make purchases on abuajfashionmall.com and related services.

 



1. Information We Collect

We may collect the following information when you interact with our website or services:
  • Personal information: name, email address, phone number, shipping & billing addresses, and payment information (processed via third-party payment processors).
  • Account information: username, password (hashed), order history and preferences if you create an account.
  • Technical & usage data: IP address, browser type, device information, pages visited, referral URLs, and other analytics data.
  • Communications: messages you send to our customer support, feedback, and any reviews you submit.

2. How We Use Your Information

We use your information to:
  • Process and fulfill orders, including payments and deliveries.
  • Provide customer support and respond to inquiries.
  • Send transactional messages (order confirmations, shipping updates) and marketing communications if you opt in.
  • Improve and personalize your shopping experience, analyze usage, and optimize the website.
  • Detect, prevent, and address fraud, security or technical issues.

4. Sharing & Disclosure

We do not sell or rent your personal information to third parties. We may share data with:
  • Payment processors and shipping partners to complete transactions and deliveries.
  • Service providers (e.g., hosting, analytics, email delivery) who help operate our business under contract and only where necessary.
  • Law enforcement or regulators when required by law, subpoena or to protect our rights and safety.

5. Cookies & Tracking

We use cookies and similar technologies to remember preferences, enable features, perform analytics, and serve relevant content. You can control cookies through your browser settings, but disabling cookies may affect site functionality.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information, such as secure servers and encryption for sensitive data. However, no internet transmission is 100% secure—please use caution and contact us if you suspect misuse of your information.

7. Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary by the type of data and the purpose for which it was collected.

8. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to:
  • Access or obtain a copy of your data.
  • Rectify inaccurate information.
  • Request deletion or restriction of processing.
  • Object to processing and withdraw consent.
  • Receive a machine-readable copy of your data (data portability).
To exercise these rights, please contact us at the address below. We may request information to verify your identity before responding to requests.

10. Children

Our services are not directed at children under 13 (or the minimum age applicable in your jurisdiction). We do not knowingly collect personal data from children. If you believe we have collected data from a child, contact us and we will take prompt steps to remove it.

11. Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we will post the updated policy on this page with a new “Effective date.” Continued use of our services after changes signifies your acceptance of the revised policy.

12. Contact Us

If you have questions, requests, or concerns about this policy or our data practices, please contact: Abuja Fashion Mall Email: support@abujafashionmall.com Address: Abuja, Nigeria
 

Last updated: November 1, 2025. This Privacy Policy applies to abuajfashionmall.com and services provided by Abuja Fashion Mall.